SECURE AND CONTACTLESS PARCEL MANAGEMENT SYSTEM
Urban Relay brings you a safe, secure and touch-free method of handling parcels.
Ready when you are.
THE URBAN RELAY APP
COMPLETELY CONTACTLESS
The Urban Relay app ensures that minimum contact is required when collecting a parcel.
EASY DOWNLOAD
INSTANT ALERTS
Access your previous delivery log at any time, in any place.
AVOID QUEUES
Remove the need to visit awkward collection points and collect parcels from home when it's convenient for you!
WHY URBAN RELAY ?
SAFE & SECURE
Client data is securely held on a cloud based portal and parcel delivery / retrieval is fully traceable.
SIMPLE TO USE
Urban Relay has been created with the end-user in mind - the simple delivery and collection steps are easy to use for both courier and recipient.
BESPOKE BRANDING
A full design and specification service is available – the unit can be produced in any RAL colour and fully customised using your project branding guidelines.
SMART APP
The Urban Relay smart app allows you to access the locker via a command from your smart phone making retrieval convenient and contactless.
SPACE PLANNING SERVICE
A space planning service is available - we can work out the best Urban Relay solution for every space internally and externally.
CARRIER AGNOSTIC
The Urban Relay unit is carrier agnostic meaning any courier can deliver any retailers parcel making delivery simple and effective.
ONLINE RETAIL SALES
Online retail sales as a percentage of total retail sales UK. Total online retail sales growth for 2021 was up to 36% – the highest annual growth seen since 2006
HOW IT WORKS
STEP 1
The courier chooses the recipient and locker size from a list
STEP 2
When the courier has chosen the appropriate locker size, the door of the locker opens automatically and the courier can deposit the parcel in the locker. They close the door when ready and the full process is recorded internally
STEP 3
The system generates a code which is communicated by email or push notification straight to the Urban Relay app on the recipients phone
STEP 4
The recipient uses their smart app to open up the correct locker and retrieve their parcel, alternatively this can be done via touchscreen
INSTALLATION
Our highly qualified installation team are well versed in everything included in the Urban Relay install process. This includes logistics, delivery, offload and storage all the way through to health & safety, maintenance and project hand over.
Communication is something that is often overlooked in the installation process, and our team are trained to spot any snagging issues and communicate effectively with key stakeholders on site. Our team can answer any technical questions that your staff may have on site... your installation is safe in our hands.
